Privacy Policy

1. Introduction

Vortier (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this policy carefully. If you do not agree with the terms, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password when you create an account
• Payment Information: Billing details processed through our payment provider (we do not store full card numbers)
• Communications: Messages you send to us via email or support channels
• Feedback: Any feedback, suggestions, or bug reports you submit

2.2 Information Collected Automatically

• Usage Data: How you interact with the Service (features used, modules installed)
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed, referring URLs
• Cookies: Small data files stored on your device (see Cookie section below)

2.3 Information We Do NOT Collect

• Your source code or project files (modules are installed locally on your machine)
• Contents of files in your projects
• Sensitive personal data (race, religion, health, etc.) unless you voluntarily provide it

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate (payment processors, hosting, analytics)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use the Service
• Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we need to retain it for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (“right to be forgotten”)
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@vortier.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected in accordance with this policy.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.